Account Deletion Information (Draft)
Information on user data rights and account deletion procedures for the upcoming NativSpeaka mobile app.
Pre-Release Status Disclaimer:
The NativSpeaka mobile application is currently in development. The procedures described below reflect the planned account deletion workflow designed for user control. They are currently in draft status and will be audited and verified prior to mobile store publishing.
1. Scope of Account Deletion
Please note that the NativSpeaka marketing website (https://nativspeaka.com) does not maintain user accounts, require logins, or store customer account profiles.
This policy applies to accounts created in connection with the NativSpeaka mobile application (including beta testing programs and the future public release).
2. How to Request Account Deletion
Method A: In-App Self-Service (Upon Release)
When the mobile application launches, you will be able to initiate deletion directly from within the app:
- Open the NativSpeaka app on your mobile device.
- Navigate to Settings > Account Management.
- Select Delete Account and confirm your choice.
Method B: Manual Support Request
You may request account deletion at any time by contacting our support team:
- Email: [email protected] or [email protected]
- Subject: Account Deletion Request
- Required Info: Registered email address associated with your mobile account
3. Types of Data Deleted vs. Retained
| Data Category | Deletion Action | Retention / Grace Period |
|---|---|---|
| Account Credentials & Profile | Permanently erased | Within 30 days of confirmed request |
| Learning Progress & Streaks | Permanently purged | Irreversible upon confirmation |
| Financial & Transaction Records | Retained only as required by law | Statutory financial compliance periods |
4. Contact Support
If you have questions regarding data retention or account deletion procedures, please contact us.
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